You can return your purchase for any reason within 30 days (of purchase date) for a CREDIT NOTE (not including any shipping costs). Just return it to the below address in its original/new condition with:
Hills & West Returns
140A Goodlet Street
Surry Hills NSW 2010 Australia
+61 415166673 | email@example.com
Please include your order number and name.
We’ll process the credit note within 3-5 business days of the item being received via email.
Please note that any shipping fees you’ve paid aren’t refundable i.e shipping costs incurred on the original order (if it wasn’t free shipping), as well as the shipping cost to return the item.
To claim your warranty just email us at firstname.lastname@example.org with your order details, description and image of the fault and we discuss the best way to resolve the issue for you.
We want to make it as easy as possible so please don’t hesitate to contact us should you have any questions!
Thanks from the Hills & West team